A Polite Request
I accepted a teaching position for the fall!
Today I treated myself to some celebratory consignment teacher clothes shopping. I tried on a nice print wrap dress but noticed loose stitching around the bodice. It was an easy fix but not for an $11 dress.
I politely requested a discount.
Hello, I would really like to purchase dress. However, there is loose stitching around the bodice. It would be a simple mend, but can you offer a discount?
I immediately got 50% off the dress which I thought was quite appropriate. In my opinion it is acceptable to request a discount on damaged merchandise, but I have not always been so confident. Working in food service has helped my haggling skills immensely.
I am excited for my first “real” job but I have learned a lot from serving in the meantime. (And, let’s be honest… I am not quitting serving any time soon :)) I do not respond well to guests who use words like “free” or “cheap.” Instead I prefer “complimentary” or “inexpensive.” I appreciate when guests ask for my opinion or request a suggestion. I enjoy ensuring that guests have a good time.
I think most people in service and retail feel this way. So, when making a special request, consider your words carefully. When requesting my discount today I was careful to not put down the merchandise. I also asked for help without making demands.
Are you a confident haggler? What successful strategies do you use?